Accessible, role-specific training to help your team excel, from front office efficiency to technical equipment expertise. With UptimeUniversity, your practice has the support it needs to stay informed, skilled, and ready for anything.
With modules focused on patient communication, billing, scheduling, and more, Front Office Rocks provides the skills and confidence to create a seamless patient experience.
Skills for effective and positive patient interactions.
Step-by-step guidance for scheduling and billing.
Tools and techniques for efficient office management.
Launching in January 2025, UptimeHealth's Technician School will equip technicians with skills to support healthcare equipment maintenance and repair. This program provides practical training for preventive maintenance, troubleshooting, and repairs, preparing technicians for roles in healthcare equipment support.
In-depth training on maintenance and repair for healthcare equipment.
Practical learning sessions guided by industry experts.
Certification upon completion, opening doors to new opportunities.
Our software automates compliance tracking, alerting you of upcoming deadlines and generating audit-ready reports to keep your practice compliant without the stress.
Yes, UptimeHealth’s software includes real-time asset tracking, allowing you to monitor each piece of equipment and receive alerts for maintenance needs.
Absolutely. Our software scales to fit practices of all sizes, providing centralized control for multi-location organizations and customizable settings for individual offices.
You’ll have access to data on asset usage, maintenance history, and compliance performance, and much more empowering you to make data-driven decisions that enhance efficiency.
Our software schedules and tracks preventive maintenance, providing timely reminders and insights into each piece of equipment’s status. By keeping up with routine care, you can avoid unexpected breakdowns and extend equipment lifespan.
We repair a wide range of dental and medical equipment, including high-speed handpieces, ultrasonic scalers, and electric motors. We also support older and discontinued models.
Our PM plan provides routine check-ups, scheduled maintenance, and proactive care to prevent unexpected breakdowns, minimizing downtime and repair costs. It also includes access to the basic version of our software, helping you stay organized and on top of maintenance tasks.
Yes, our technicians provide on-site repair services to reduce downtime and keep your equipment running smoothly without the need to ship it out.
Simply ship your equipment to our depot, and we handle the repair process from start to finish. You’ll receive a 6-month warranty on all repairs, ensuring quality you can trust.
Yes, we offer a warranty on all repairs, so you can have peace of mind knowing your equipment is in top condition.
Front Office Rocks offers training modules focused on patient communication, scheduling, compliance, and office management to improve front-office efficiency in dental and healthcare practices.
Yes, our modules are designed for all experience levels, providing foundational skills for new staff and advanced techniques for seasoned team members.
Courses are accessible 24/7 through our online platform, allowing your team to complete training at their own pace and revisit materials as needed. We also offer in-person courses and hybrid options to provide flexible learning experiences that fit your team’s schedule and preferences.
Practices using our training have reported a 50% improvement in front-office efficiency and a 25% increase in patient satisfaction, thanks to enhanced communication and management skills.
Yes, our training can be bundled with other UptimeHealth services, creating a holistic package for compliance, efficiency, and patient care.