Case Study: Statcare Urgent Care

“I absolutely would recommend Uptime. It is seamless it is user-friendly. You can see what is going on, as well as hold team members accountable. Everyone has access to it, so there is no waiting process, and everyone knows what is going on in real-time. I also like the fact that whenever we needed something changed, or had a question, you were always quick to respond.”

Jinesh Patel of UptimeHealth speaks with Startup Info about how we are automating the medical equipment management process

We innovate by committee and client feedback. Every month, we have a reflective process where we have a two-hour meeting with our core team where we ask ourselves, “how can we be better?”, “what else can we do to get closer to our north start?” “what do our clients need to be successful?”.

teletech productivity virtual service remote repair industry 4.0

How a Crisis Can Inspire Innovation for the Equipment Service and Repair Industry

But what about the technician and equipment service industry? What new enabling technologies are they adopting in this new normal? Obviously, many repairs and maintenance events require a service technician to be on-site, however, there are times when a service technician could diagnose and repair equipment issues by talking the end-user through a few troubleshooting steps.