But what about the technician and equipment service industry? What new enabling technologies are they adopting in this new normal? Obviously, many repairs and maintenance events require a service technician to be on-site, however, there are times when a service technician could diagnose and repair equipment issues by talking the end-user through a few troubleshooting steps.
TeleTech is a remote video service product that empowers technicians to carry out virtual repair work for healthcare facilities. The primary focus is to ensure providers have access to uninterrupted care for their patients.